If you have any feedback or a concern, always talk to your clinician in the first instance. Alternatively, please speak to the team manager or service manager.
Positive feedback is used to celebrate success and share good practice.
If you have a concern, we will:
- Discuss what you’re not happy with
- Agree together what actions can be taken
- Give you feedback and update every step of the way
- Let you know what we’ll do differently
