Contact information
Please find contact information for the integrated community mental health team’s below:
Integrated community mental health team (West)
Colburn Medical Centre
Easton Way
Colburn
Catterick Garrison
North Yorkshire
DL9 4GA
Telephone: 01748 907030
Service opening hours: Monday – Friday, 9am – 5pm
Integrated Community Mental Health Team (East)
North Moor House
North Moor Road
Northallerton
North Yorkshire
DL6 2FG
Telephone: 01609 751850
Service opening hours: Monday – Friday, 9am – 5pm
Lead contact name: Joanne Fawcett
About us
Integrated community mental health teams provide personalised mental health assessment and treatment to adults living in Hambleton and Richmondshire.
We do our best to provide assessment and treatment as close to your home as possible. To do this we have two teams working from different bases, one in Hambleton (East) and one in Richmondshire (West). The team you will work with will depend on which GP you are registered with.
The teams are made up of different professionals who will work together to meet your needs. These include:
- nurses
- doctors
- psychologists
- social workers
- occupational therapists
- support workers.
We also work alongside other services including the local authority and the voluntary sector.
What we offer
We offer a range of brief interventions to help with mild to moderate mental health problems. More intensive interventions and treatment are available for more complex conditions.
Interventions may be delivered one-to-one or as part of a group.
Getting help
You can get help from the team via referral from your GP. Once these are received we will identify if support from the team is appropriate.
If we think you could benefit from our involvement we will offer you an assessment appointment. We will contact you by phone or in writing.
If involvement from the team is inappropriate, we will signpost you to a service better able to meet your needs.
What to expect
Your first appointment will take place at a community base, GP practice, or via video call and will take about an hour. You will meet with a member of the team who will ask you about the difficulties you are experiencing, your current needs, coping strategies and personal strengths.
You may find it helpful to bring a family member or friend to this appointment.
If you have any additional needs, for example if you have mobility issues, please let us know before the appointment so we can make reasonable adjustments.
Following this assessment we will work with you to identify your needs.
If your needs would be better met by a different service we will signpost you to the relevant team for support, making any necessary referrals.
If there are interventions the team can provide to help improve your mental wellbeing, we will work with you to develop a care plan.
Together we will agree how often we will meet, where this will be and the timeframe for these interventions.
Help in a crisis
Sometimes you may need support between appointments. If your mental or emotional state gets worse quickly this may be described as a mental health emergency or crisis.
Everyone experiences a crisis differently, but you may feel like you’re unable to cope or experience thoughts of self-harm or suicide.
The crisis resolution home treatment team works alongside the integrated community mental health teams to provide assessments and support for people in crisis situations.
You can contact the team using the details below
Team name: Crisis resolution home treatment team
Freephone: 0800 0516171
Service opening hours: 24 hours a day, seven days a week
The team also accepts referrals from GPs, other health and social care professionals and accident and emergency (A&E) departments.
Supporting your network
We recognise the importance of working effectively alongside those who support you.
Although we will not share information about you without you consent we will give those who are important to you the opportunity to share their views and where possible will answer any questions they may have. We will also provide them with general information about conditions and offer emotional and practical support.
We will also signpost identified carers to the Hambleton and Richmondshire Carers Centre who will be able to advise on the support available to them. The Centre can be contacted on 01609 780872.
L1080, V3, 07/07/2021 (Archive: 06/07/2024)
