Patients enquiring about their own care
If you are a patient in our care and want to talk to someone about your care or change an appointment, please contact your care team using the details provided to you by the team.
Complaints
Find out how to register your concern as a complaint.
Crisis support line: 0800 0516171
Our mental health crisis freephone line 0800 0516171 is available for anyone, of any age, living in our Trust area of County Durham and Darlington, Teesside, Selby, York and most of North Yorkshire.
The line is open 24 hours a day, seven days a week and mental health staff are on hand to take your call.
Find out what to do in a mental health crisis.
Data protection officer
Read our data protection legislation and contact our data protection officer if you want to access your records, have a question about your records or privacy and confidentiality.
Finance – invoices
Please direct all finance enquiries (for payables) to our finance team:
Email: [email protected]
Telephone: 01642 283906
Hospitals
Our location pages will provide contact details for our hospitals.
Governors
To contact your local governor, please send your questions or comments using the details below. Please tell us the name of the governor you wish to get in touch with and give us your contact details so that a reply can be sent to you.
Address:
Trust membership administrator,
West Park Hospital,
Edward Pease Way,
Darlington,
DL2 2TS
Email: [email protected]
Telephone: 01325 552314
Find out more about being a governor.
HR enquiries
For all HR enquiries please contact our HR team:
Email: [email protected]
Telephone: 01642 451678
Involvement and engagement team
Address: West Park Hospital, Edward Pease Way, Darlington DL2 2TS
Email: [email protected]
Telephone: 01642 516468
Find out more about how you can get involved.
Jobs
We advertise our vacancies on NHS Jobs.
Legal claims
Email: [email protected]
Media enquiries
For any media enquiries please contact our communications team:
Email: [email protected]
Find out more about how we use social media.
Medical records
If you require access to patient medical records, please contact our data protection team
Email: [email protected]
Telephone: 0191 3336330
Membership
If you are interested in becoming a member of the Trust and finding out more about our work our membership team can help.
Address: Trust Secretary’s Department Tees, Esk and Wear Valleys NHS Foundation Trust, West Park Hospital, Edward Pease Way, Darlington, DL2 2TS
Email: [email protected]
Telephone: 01325 552314
Patient advice and liaison service (PALS)
Contact our patient advice and liaison service with your comments, concerns or complaints about our services.
Payroll
Current and past Trust staff should contact our payroll team for any payroll related enquiries
Telephone: 01642 283914
Email: [email protected]
Recruitment
For all recruitment enquiries, including requests for references, please contact our recruitment team:
Email: [email protected]
Telephone: 01642 288288
Find out more about vacancies at our Trust.
Research and development
Find out more about research carried out in the Trust by getting in tough with the team:
Email: [email protected]
Telephone: 01642 283501
Volunteering
There are lots of ways you can volunteer with us. Contact the team to find out more:
Email: [email protected]
Telephone: 0191 333 6328
